Notes from the jobs, not the industry.
Post-mortems, playbooks and honest lessons, written by the engineers who did the work.
Five questions to ask any software agency before you sign
The questions that tell you whether an agency will own the outcome or hand you a codebase and walk away
Buying softwareThe spreadsheet is the requirements document
The messy spreadsheet a team already runs on is usually the truest spec you will get, so we ask for it before we ask for anything else.
How we workWhy we quote fixed price for the first stage
Fixed price for the first stage forces us to understand the problem before we bill you for guessing at it
Working with usDon't automate a process nobody agrees on
Automating a broken or disputed process only makes the mess faster, so we get teams to agree on the actual steps before writing any code.
AutomationWhat a 15-minute recovery target actually costs to run
Promising a broken data feed recovers in 15 minutes sounds cheap. Here is where the money really goes, and why collection is the small part.
ReliabilityThe outage we caused, and the change we made after
A candid post-mortem: how a small change of ours quietly broke a client feed, how we found out, and the practice we adopted so it would not happen again.
Reliability
Tell us what your team does by hand.
Free 30-minute call, no pitch deck. We'll tell you honestly whether it's worth automating, and roughly what it costs.
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